Grow HR Terms of Trade


Last Updated - 19 February 2024

Our Work

Grow Human Resources Limited (Grow HR) will provide human resources, employment relations and related specialist services based on the scope of work as instructed by the employer or business owner, or as discussed and as agreed. You agree to provide accurate and full information to us when we are providing services and advice.

Charge Rates

The current standard hourly rates charged for services (excl. GST) are:

$260 per hour for general consultancy services and

$295 per hour for specialist consultancy services

These rates remain subject to review and increase from time to time.

Time charges invoiced will be based on the total time taken for the scope of work as instructed.  This includes but is not limited to the time spent on; communications, assessment and consideration of information, research, drafting and quality assurance of advice and materials, use of any intellectual property, negotiations with other parties, travel requirements and the urgency of the services required.

Additional charges including one-off set-up fees may apply to cover intellectual property and/or disbursements. Travel time will be charged at standard hourly rates unless otherwise agreed in advance.  Mileage will be charged at the current IRD mileage rates.  

Guarantee

We stand 100% behind our services and undertake to provide quality advice and services. If you are dissatisfied with our services or advice, we would expect you to raise this with us at your earliest opportunity.

Estimate

If Grow Human Resources Limited gives an estimate, that is only an indication of the cost of our services.  The final cost of our services will be based on the actual time for providing services along with any disbursements and one-off fees. Where work undertaken could significantly exceed an estimate, we will discuss that with you in advance of costs being charged.  All estimates are GST exclusive unless stated otherwise

Additional Work

Estimates are confined to the scope agreed. If additional services and time are required, or there are changes to the scope of work you originally specified, that will be additionally charged.

Payment and Interest on Overdue Accounts

Invoices are issued monthly in arrears for charges and disbursements.  Payment is due in full by the 20th of the month in which the invoice was issued.    

Grow HR will charge interest at 2.5% per month (compounding per calendar month) on overdue accounts. Additionally, clients who default on payment will be liable for any internal administration fees, debt collection fees, court costs and legal fees relating to overdue account collection.