What counts as an employee issue?
Conduct concerns, underperformance, absenteeism, grievances, disputes over pay or hours: employee issues rarely arrive at a convenient time, and the first move matters. Getting advice before you act protects both the business and the outcome.
Common situations we help with
Why get advice early
A fair, well-documented process protects you if a matter is ever challenged. We'll help you work out what stage you're at, what a fair process looks like from here, and what to say to the employee, before anything is put in writing.
Facilitated conversations
Sometimes the fastest way through an issue is a properly run conversation, not a formal process. One of our ER specialists can facilitate that conversation on your behalf as the employer, keeping it constructive and moving toward a resolution.
This is different from workplace mediation. Here, we're acting for you. If you want a neutral third party who doesn't act for either side, see Workplace Mediation instead.